Hurricane Ian: Jacksonville officials give final update, 9/30/22 Hurricane Ian: Jacksonville officials give final update, 9/30/22
JACKSONVILLE, Fla. — As Hurricane Ian moves past the Jacksonville area, the City of Jacksonville has provided residents with the following information as the city works with the Emergency Operations Center to deal with the aftermath of the storm:
FREQUENTLY ASKED QUESTIONS – Updated September 30, 2022 at 12:00 PM
Is the Emergency Operations Center (EOC) activated?
The EOC will become activated starting Wednesday, September 28 at 12 PM to support damage assessments and the stand down of shelter operations.
Are we under a Tropical Storm Warning?
No. The Tropical Storm Warning has been lifted from all of Duval County.
Duval County remains under a Coastal Flood Warning.
Who do I call if my lights are out? Power outages are likely with this storm. JEA will work to restore power when it is safe to do so. Electrical outages and service issues can be reported to JEA at (904) 665-6000 or online at JEA.com.
What should citizens do if they approach a malfunctioning or out-of-service traffic light?
Drivers should treat malfunctioning or out-of-service traffic lights as 4-way stops.
All public beach accesses to Atlantic, Neptune, and Jacksonville Beaches are open today, Friday, September 30. However, there is a high rip current risk and high surf advisory residents are asked to stay out of the water.
The Jacksonville Beach Pier will reopen to the public Saturday, October 1 at 7 AM.
If you find a washed-back, sick, or injured sea turtle do not personally handle it. Contact Florida Fish & Wildlife Conservation Commission (FWC) Wildlife Alert Hotline at 1-888-404-FWCC (3922)
City of Jacksonville government offices and facilities will resume normal operations, Monday, October 3.
All Jacksonville Public Library branches will be closed Wednesday, September 28 through Saturday, October 1. Library patrons are asked to refrain from returning items to book drops for now. Overdue fines will be waived for items due when the library is closed.
Starting Wednesday, September 28, the 630-CITY (2489) information line will be open to the public 24 hours a day throughout the duration of the storm.
Animal Care and Protective Service (2020 Forest St) will be open Friday, September 30 from 12PM to 5PM as weather permits for individuals looking for lost pets and those interested in fostering.
Animal Code Enforcement Officers will be in the field responding to animal related emergencies while weather conditions allow. For animal emergencies, please call 630-CITY.
Will public transit be running?
Bus Routes, First Coast Flyer, ReadiRide and Express Select services will operate on regular schedules.
Customers are encouraged to visit https://www.jtafla.com/media-center/service-alerts/ or contact Customer Service to learn of any detours before heading out.
If conditions improve, the JTA may restart transportation service earlier in the day. Please follow JTA social media channels and www.jtafla.com for updates.
Full schedules are available at schedules.jtafla.com, on board, and at the Jacksonville Regional Transportation Center at LaVilla.
Service for the St. Johns River Ferry will return Saturday, Oct. 1 in the afternoon as weather permits. A specific time will be provided before then.
Connexion and Connexion Plus paratransit will resume life sustaining trips only starting at noon Friday, continuing through Sunday. JTA will resume service for all paratransit customers by Monday, Oct. 3.
The Skyway will return to regular service by Monday.
JTA Customer Service remains open normal business hours, 5:30 a.m. – 8:30 p.m. Monday - Friday, and 8 a.m. – 5 p.m. on Saturday.
For questions or concerns, please contact our Customer Service team at (904) 630-3100.
Jacksonville International Airport will be open for operations on Friday, September 30. Some airlines will operate on reduced schedules, so it’s important to check flight status with your airline before heading to the terminal.
All DCPS Schools, offices, and afterschool activities will resume Monday, October 3.
Jacksonville University, Edward Waters University, and Florida State College of Jacksonville (FSCJ) will be closed Wednesday, September 28 through Friday, September 30.
University of North Florida (UNF) will be closed Wednesday, September 28 through Saturday, October 1.
Will garbage and recycling collection remain on schedule?
Normal Garbage, Recycling, Bulk and Yard Waste collections will resume Monday, October 3.
The City’s Trail Ridge Landfill will reopen Monday, October 3.
The Jacksonville Zoo and Gardens will remain closed Friday, September 30. It will reopen Saturday, October 1 at 9 AM.
What should citizens do if they encounter price gouging?
Citizens should call Attorney General Ashley Moody’s Price Gouging Hotline at 1-866-966-7226. You may also report violations via the No Scam app or online at: http://myfloridalegal.com.
The Florida Department of Transportation (FDOT) works closely with the Jacksonville Sheriff’s Office and the Florida Highway Patrol to monitor wind conditions at area bridges. If winds exceed specified levels, FDOT will work with law enforcement to close affected bridges. Any bridge closures will be communicated via local media channels, social media, the City website (www.COJ.net) and the JaxReady mobile app.
Currently there are no mandatory evacuations for Duval County.
Will emergency shelters be open?
All four shelters will be closing Friday, September 30.
This information will also be communicated via local media channels, social media, the City website (www.COJ.net) and the JaxReady mobile app. For more information, call 630-CITY (2489).
Persons with special needs should contact 630-City for more information. Please note, a caregiver should accompany special needs citizens.
Does the City provide sandbags to prevent flooding? Sandbags are not provided by the City. Jacksonville is a geographically diverse city, covering 840 square miles. The City’s stormwater needs and population size are different from neighboring counties. Residents who believe sandbags are a necessity should consult with their local hardware store. In addition to sandbags, the City does not provide batteries, flashlights, radios, ice, first aid kits or canned goods. These are personal preparedness items that citizens are encouraged to acquire based on their anticipated needs.
What steps can citizens take to protect pets?
IMPORTANT PHONE NUMBERS City of Jacksonville - 904-630-CITY (2489)
Jacksonville Sheriff’s Office - 904-630-0500
Florida Department of Transportation - 904-360-5457
Northeast Florida Red Cross - 904-358-8091
Jacksonville Transit Authority (JTA) - 904-630-3100
United Way of Northeast Florida - 211
Florida Emergency Information Hotline - 1-800-342-3557
Salvation Army - 904-356-8641
National Weather Service Jacksonville - 904-741-4311
Duval County Public Schools - 904-390-2000
Jacksonville Public Library - 904- 630-1994
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